Contact Us

Thank you for visiting 2nd Time.

If you have questions about our products, need assistance with an order, or would like additional information before making a purchase, our customer support team is here to help. We are committed to providing clear communication, accurate information, and dependable service throughout your shopping experience.

Customer Support

We strive to respond to all customer inquiries promptly and professionally. Whether you need help with product information, order status, shipping details, or returns, we will do our best to assist you.

Contact Information

Business Name

2nd Time

Business Address

615 McKean Ave
Charleroi, PA 15022
United States

Phone

+1 (724) 413-6075

Email

support@reuserefine.com

Business Hours

Monday – Sunday
10:00 AM – 8:00 PM (EST)

Email Support

Email is the preferred method for order-related questions and general inquiries. To help us assist you more efficiently, please include your order number when contacting us regarding an existing order.

We aim to respond to all email inquiries within 24–48 business hours.

Phone Support

Customers may contact us during normal business hours. If we are unavailable when you call, please leave a voicemail with your name, phone number, and reason for contacting us. We will return your call as soon as possible.

Visit or Mail Correspondence

Business correspondence may be directed to our mailing address listed above. Please contact us before sending any returns or packages to ensure proper processing.

Contact Form

For your convenience, you may also use the contact form available on our website. Please provide accurate contact information so we can respond to your inquiry.

Our Commitment

At 2nd Time, we value transparency, honest communication, and customer satisfaction. We are committed to providing reliable support before, during, and after your purchase.

Thank you for choosing 2nd Time.